General Fees
1. Fees Schedule
Service Fees: By using the Approve, Swap & C Bridge features, you agree to pay a service fee for these. Fees will be deducted directly from the approval and/or the swapping transaction and are subject to market conditions, including but not limited to gas fees and liquidity constraints.
2. Fee Transparency
Dynamic Fees: Service fees and surge pricing are dynamic and subject to market conditions. Users acknowledge that fees will be deducted automatically and may vary based on transaction complexity or network congestion.
Upfront Estimates: Due to the complexity of recovering lost funds, providing an exact fee estimate upfront is not feasible. Our service is designed to locate and recover funds that are typically considered irretrievable, and as such, a premium fee is applied to reflect the expertise, resources & technology required for this process.
3. Non-Refundable Fees
No Refunds: All fees paid for services are non-refundable, regardless of the outcome of the transaction or if a transaction fails due to user error or network issues.
4. Taxes and Additional Charges
User Responsibility: Users are responsible for any additional charges, such as taxes, duties, or regulatory fees, imposed by relevant authorities.
5. Network Costs
Gas Fees: Gas fees are separate from our service fees and are determined by the blockchain network. These fees are subject to fluctuation and are beyond our control although generally not excessive.
6. Liability Disclaimer
Fee Disputes: We are not responsible for any discrepancies in fees resulting from network congestion, third-party services, or user error. Users agree to resolve such disputes independently.
7. Changes to Fee Policiesr
Policy Updates: We reserve the right to modify our fee structure at any time. Changes will be communicated through updates on our platform, and continued use of our services constitutes acceptance of the new terms.
8. User Acknowledgment
Agreement to Fees: By using our platform, users acknowledge and agree to the applicable fees for the services provided. Continued use of the service constitutes acceptance of these terms.
9. Limitation of Liability
Network and Market Conditions: We are not liable for any disruptions, delays, or additional costs caused by network-related issues, market volatility, or unforeseen conditions impacting the fees.
10. Third-Party Costs
External Fees: Additional third-party costs, such as gas fees, exchange fees, or other network charges, are independent of our platform and will be borne by the user.
11. Policy Change Notice
Fee Updates: We reserve the right to revise our fee structure at any time. It is the user's responsibility to stay informed of any updates, which will be communicated through our platform.
12. User Agreement
Terms Acknowledgment: By accessing or using any part of our website or services, users acknowledge and agree to all fee terms and conditions. Initiating any transaction or interaction on the platform constitutes acceptance of these terms, including applicable service charges and associated costs.